Jelly Bet Terms and Conditions – Know Your Rights

1. Introduction

These Terms and Conditions ("Terms") govern the relationship between Jelly Bet ("we", "us", "the platform") and any person ("you", "the player") who registers an account or uses any service offered on jelly-bet.vip. These Terms apply to all products on the platform, including sports betting, live casino, slots, cockfighting, and any other games or features made available now or in the future.

Jelly Bet operates as a licensed online gaming platform. The platform is designed for players in Bangladesh and is governed by the terms set out in this document. By accessing the platform, you acknowledge that online betting carries financial risk and that you are participating voluntarily and at your own discretion.

These Terms should be read alongside the Privacy Policy and the Responsible Gaming policy, both of which form part of the overall agreement between you and Jelly Bet.

2. Eligibility

To register and use Jelly Bet, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age.
• You must be legally permitted to participate in online gambling in your jurisdiction.
• You must not be a resident of any country or territory where online gambling is prohibited by law.
• You must not be acting on behalf of another person or as a professional gambler in a capacity that violates any applicable law.
• You must not be an employee, contractor, or affiliate of Jelly Bet or any of its partner companies.

Jelly Bet reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory documentation, your account may be suspended and any pending withdrawals held until verification is complete. Accounts found to belong to underage players will be closed immediately and all funds returned to the payment source.

3. Account Registration

Each player is permitted to hold one account only on Jelly Bet. Creating multiple accounts — whether under the same name, different names, the same device, the same IP address, or the same payment method — is a violation of these Terms and will result in all associated accounts being suspended.

When registering, you must provide accurate and complete information. This includes your full name, date of birth, email address, and phone number. You are responsible for keeping this information up to date. Providing false information during registration is grounds for immediate account closure.

You are responsible for maintaining the confidentiality of your username and password. Jelly Bet will never ask you for your password. If you believe your account has been accessed without your authorisation, contact the support team immediately at [email protected].

4. Deposits and Payments

Jelly Bet accepts deposits via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳200. There are no fees charged by Jelly Bet on deposits, though your payment provider may apply their own charges.

All deposits are credited to your Jelly Bet account instantly upon confirmation from the payment provider. If a deposit does not appear in your account within 15 minutes, contact the support team with your transaction reference number.

Deposits must be made from a payment account that belongs to you. Jelly Bet does not accept deposits from third-party accounts. If a deposit is received from an account that does not match the registered player's details, the funds may be returned and the account suspended pending investigation.

Jelly Bet does not accept cash deposits or deposits made via cryptocurrency. All transactions on the platform are conducted in Bangladeshi Taka (BDT).

5. Withdrawals

Withdrawal requests on Jelly Bet are processed within 15 minutes on average, 24 hours a day, seven days a week. Withdrawals are paid to the same payment method used for the most recent deposit. If that method is unavailable, the support team will work with you to find an alternative.

Before a withdrawal can be processed, the following conditions must be met:

• Your account must be fully verified (KYC complete).
• Any active bonus wagering requirements must be satisfied.
• The withdrawal amount must not exceed your available balance after bonus deductions.
• There must be no active fraud investigation on your account.

Jelly Bet reserves the right to request additional verification documents before processing large withdrawals. This is a standard security measure and is not an indication of any wrongdoing on your part.

6. Bonuses and Promotions

Jelly Bet offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that will be communicated at the time the bonus is offered. The following general rules apply to all bonuses unless stated otherwise:

• Bonuses are credited to your account automatically or upon request, depending on the promotion type.
• Each bonus has a wagering requirement that must be met before any withdrawal of bonus-derived winnings is permitted.
• Wagering requirements are calculated based on the bonus amount, the deposit amount, or a combination of both — as specified in the individual promotion terms.
• Bonuses are valid for a limited time. If the wagering requirement is not met within the validity period, the bonus and any associated winnings will be forfeited.
• Only one bonus may be active at a time unless explicitly stated otherwise.
• Jelly Bet reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Bonuses cannot be transferred between accounts or exchanged for cash directly.

7. Betting Rules

All bets placed on Jelly Bet are subject to the specific rules of the relevant sport or game. The following general betting rules apply across all markets:

• Bets are final once confirmed. You cannot cancel or amend a bet after it has been accepted by the system.
• Jelly Bet reserves the right to void any bet placed on a market that was offered in error, including incorrect odds or markets opened by mistake.
• In the event of a technical error that results in incorrect odds being displayed, Jelly Bet reserves the right to settle bets at the correct odds or void the affected bets entirely.
• Maximum bet limits apply to all markets. These limits are displayed at the time of bet placement and may vary by sport, market type, and account status.
• Jelly Bet reserves the right to limit or restrict betting on any market at any time, including for individual accounts, without providing a reason.
• Live betting markets may be suspended at any time during an event. Bets placed before a suspension are valid; bets placed after a suspension is lifted are subject to the new odds.

For casino games, all outcomes are determined by certified random number generation (RNG). The return-to-player (RTP) percentages for all slot and casino games are published in the game information section. Live dealer games are conducted by real dealers and streamed in real time — outcomes are determined by the physical result of each game round.

8. Prohibited Conduct

The following activities are strictly prohibited on Jelly Bet. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

• Fraud and money laundering — using the platform to process funds obtained through illegal means.
• Match fixing and insider betting — placing bets based on non-public information or in coordination with participants in a sporting event.
• Collusion — coordinating with other players to gain an unfair advantage in any game or market.
• Bonus abuse — creating multiple accounts to claim bonuses more than once, or exploiting bonus terms in a way that was not intended.
• Automated betting software — using bots, scripts, or any automated system to place bets or interact with the platform.
• Exploiting technical errors — deliberately taking advantage of software bugs, incorrect odds, or system errors to gain an unfair advantage.
• Chargebacks — initiating a chargeback or payment dispute after funds have been used on the platform.

9. Account Suspension and Closure

Jelly Bet reserves the right to suspend or close any account at any time, with or without prior notice, for any of the following reasons:

• Violation of any provision of these Terms and Conditions.
• Failure to complete identity verification within a reasonable timeframe.
• Suspected fraudulent activity or money laundering.
• Requests from law enforcement or regulatory authorities.
• Account inactivity for a period exceeding 12 consecutive months.

If your account is closed due to a violation of these Terms, any remaining balance may be forfeited. If your account is closed for any other reason, your remaining balance will be returned to your registered payment method after any applicable deductions.

You may also request to close your own account at any time by contacting the support team. If you are closing your account for responsible gaming reasons, please refer to the Responsible Gaming page for self-exclusion options.

10. Responsible Gaming

Jelly Bet is committed to promoting responsible gaming. We believe that betting should be an enjoyable form of entertainment, not a source of financial hardship or personal distress. The platform provides a range of tools to help players stay in control:

• Deposit limits — set daily, weekly, or monthly limits on how much you can deposit.
• Session time reminders — receive notifications after a set period of continuous play.
• Self-exclusion — temporarily or permanently exclude yourself from the platform.
• Reality checks — periodic reminders of how long you have been playing and how much you have wagered.

If you feel that your gambling is becoming a problem, please visit the Responsible Gaming page or contact the support team directly. We take these situations seriously and will work with you to find the right solution.

11. Privacy and Data Protection

Jelly Bet collects and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection and use of your personal data as described in that policy. Your data is used to operate your account, process transactions, verify your identity, and comply with legal obligations.

Jelly Bet uses SSL encryption to protect all data transmitted between your device and the platform. Player funds are held in segregated accounts, separate from the company's operational funds. We do not sell your personal data to third parties for marketing purposes.

12. Limitation of Liability

Jelly Bet provides the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Jelly Bet is not liable for any losses arising from:

• Platform downtime or technical errors beyond our reasonable control.
• Delays in deposit or withdrawal processing caused by third-party payment providers.
• Losses resulting from your own betting decisions.
• Unauthorised access to your account resulting from your failure to keep your credentials secure.
• Any indirect, consequential, or incidental losses of any kind.

In all cases, Jelly Bet's maximum liability to any player is limited to the amount of funds held in that player's account at the time the claim arises.

13. Changes to These Terms

Jelly Bet reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last updated" date. Continued use of the platform after changes are published constitutes acceptance of the updated Terms.

For significant changes, Jelly Bet will make reasonable efforts to notify registered players via email or an in-platform notification. It is your responsibility to review these Terms periodically to stay informed of any updates.

14. Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, please contact the Jelly Bet support team:

• Email: [email protected]
• Live Chat: Available 24/7 via the chat icon on the platform.

The support team is available around the clock and will respond to all enquiries within one hour. For account-specific issues, please have your registered email address and account ID ready when you get in touch.